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Every Funding Source. One Platform.

ADP, ODSP, ACSD, WSIB, March of Dimes, Muscular Dystrophy, IFHP, Private Insurance — all in one system. Fusion Claims replaces spreadsheets, sticky notes, and the "person in someone's head" with a single source of truth. Automate applications, billing, posting deadlines, and team communication across every funding program you work with.

10+ funding programs, one workflow
ADP posting deadlines & billing reminders
Audit-ready records. Zero knowledge silos.
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Assessment Booking
2
Client Assessment
3
ADP Application
4
Approval Tracking
5
ADP Approval
6
Product Delivery
7
Split Invoicing
8
Billing Export

The Problem We Solve

If your business runs on mobility funding claims, you know these pain points — they cost real money, every week

Business in Someone's Head

The Business Lives in Someone's Head

One person knows all the cases, codes, and client histories. They take a vacation — the whole business stalls. They leave — you start from scratch.

Team Communication Gaps

Team Communication Gaps

Sales, OTs, admin, billing, techs — each with their own spreadsheet, email thread, and mental notes. No one has the full picture. Clients fall through the cracks.

Wrong ADP Billing

Wrong Codes. Wrong Amounts. Denied Claims.

The wrong ADP code, the wrong client type, the wrong application category — one mistake and the claim comes back denied. Months of cash flow gone.

Missed Renewals

Missed Renewals = Missed Revenue

Approvals expire after 12 months. Assessments go stale after 90 days. Previous funding under five years triggers deductions. Without the history on the case, revenue walks out the door.

Audit Panic

Audit Panic

An audit letter arrives and you're digging through five years of paper folders and email attachments. With Fusion Claims, every case, signature, and document is one click away.

QuickBooks Limits

QuickBooks & Generic ERPs Can't Do This

Funding programs, split invoicing, ADP codes, authorizer workflows, assessment forms — none of it fits into off-the-shelf software. You end up working around the tool instead of with it.

Missed ADP Posting Deadlines

Missed ADP Posting Deadlines

ADP posts on a biweekly cycle. Miss Wednesday 6 PM and that invoice waits another fortnight. Without a live countdown and billing reminders, cash flow is guesswork.

Delivery Proof Missing

Delivery Done — Proof Never Made It Back

Techs deliver in the field. The office still needs a signed POD before ADP will pay. Paper gets lost, photos stay on a phone, and billing stalls until someone chases it down.

Every Funding Source. One Workflow.

Mobility businesses juggle 8+ funding programs — each with its own rules, forms, codes, timelines, and billing quirks. Fusion Claims knows them all.

ADP

Assistive Devices Program

Full Ontario ADP workflow with 500+ Mobility Manual codes, 75%/25% split invoicing, TXT billing export, and Page 11/12 e-sign.

75/25 Split TXT Export 500+ Codes
ODSP

Ontario Disability Support Program

ODSP-only and ADP/ODSP top-up workflows. SA Mobility, Discretionary benefits, pre-approval tracking, and delivery verification — end to end.

ADP Top-up Discretionary
ACSD

Assistance for Children with Severe Disabilities

Track ACSD-funded cases, benefit eligibility, and required documentation. Linked directly to client profiles and sale orders.

Eligibility Doc tracking
WSIB

Workplace Safety & Insurance Board

WSIB-specific sale workflow with authorizer enforcement, claim number tracking, and segregated billing reports.

Auth required Claim # tracking
MoD

March of Dimes Canada

Dedicated MoD workflow: drawings, photos, PCA document, quotation to MoD, funding approved/denied, resubmission, VOD letter, and MoD-branded invoices.

Vendor code PCA docs MoD invoices
MD

Muscular Dystrophy Canada

Muscular Dystrophy equipment funding cases with authorizer enforcement and the same rigorous audit trail as every other funding source.

Auth required
IFHP

Interim Federal Health Program

Handle IFHP claims for eligible clients with the same unified record-keeping, document storage, and renewal tracking.

Federal
INS

Private Insurance

Blue Cross, Manulife, Sun Life, Green Shield — optional authorizer, flexible billing, and per-insurer document packaging.

Flexible auth
DP

Direct / Private Pay

Out-of-pocket clients, with optional authorizer workflow, deposits, and payment plan tracking.

Deposits Payment plans
RENT

Rentals

Short-term and long-term equipment rentals with technician pickup tasks, condition inspections, and proof-of-pickup reports.

Pickup POD Inspections
HRD

Hardship Funding

Charitable and hardship programs tracked alongside every other funding source, with the same audit-ready documentation.

Audit trail
+

Custom & Emerging Sources

Add any new funding source as it emerges — VA, provincial programs, employer plans. No waiting for a vendor roadmap.

Extendable

Every Step. Automated. Tracked. Compliant.

Fusion Claims manages the entire ADP claims lifecycle — from the moment a client needs a mobility device to the final billing submission

Assessment Booking

1. Assessment Booking

Schedule in-home assessments with clients and OT authorizers. Automatic calendar coordination and reminders.

Client Assessment

2. Client Assessment

Complete evaluation forms, capture client information, and document mobility needs. All data flows into the claim automatically.

ADP Application

3. ADP Application

Generate and submit ADP application with all required documentation. 500+ device codes from the Mobility Manual built in.

Approval Tracking

4. Approval Tracking

Track every submission with automatic status updates. System sends reminders before 3-month assessment and 6-month approval deadlines.

ADP Approval

5. ADP Approval

Receive and verify approved devices against your submission. Device Approval Verification wizard catches discrepancies instantly.

Product Delivery

6. Product Delivery

Assign technicians, capture digital proof of delivery or pickup, and gate Ready to Bill until signed POD is on the case.

Split Invoicing

7. Split Invoicing

Automatic 75% ADP / 25% client invoice split. Or 100% ADP for eligible clients. No manual calculations.

ADP Billing Export

8. ADP Billing Export

One-click TXT file export for ADP billing submission. Every claim, every code, every dollar — ready to submit.

Your Problem. Our Feature. One Line Each.

No vague promises. Every real-world headache, matched to a specific thing Fusion Claims does today.

Problem

"If Sarah takes vacation, nobody can process a claim."

Solution

Every case, code, and conversation in one shared system. Any team member picks up where the last one stopped.

Problem

"We forgot a seating reassessment — approval expired and the client went elsewhere."

Solution

12-month approval expiry with reassessment duplication, 90-day assessment validity gates, and previous-funding history on the client profile — including under-5-year deduction warnings.

Problem

"Wrong ADP code, wrong client type, claim denied — three months of lost revenue."

Solution

500+ ADP codes built in. Two-stage verification catches errors before submission. Device Approval Verification catches ADP discrepancies on the way back.

Problem

"The OT emails, sales texts, admin faxes — nothing is in one place."

Solution

Authorizer & Sales Portal puts OTs and reps inside the same system. Documents, signatures, comments — one thread per client.

Problem

"Audit incoming. We need five years of signed pages and delivery proofs by Friday."

Solution

Every application, signature, delivery photo, and invoice attached to the case. Pull a complete audit package in seconds.

Problem

"Nobody tells anyone when a case status changes. Clients call us confused."

Solution

Automatic email notifications on every status change — to client, authorizer, sales rep, and internal team. Nobody is left guessing.

Problem

"Our biller learned ADP on the job. One mistake and it's costly."

Solution

Guided wizards walk every user through assessment → application → approval → delivery → billing. The software knows the rules, not just the staff.

Problem

"We hire people just to manage the manual paperwork between systems."

Solution

One platform replaces the spreadsheets, paper folders, and separate accounting system. Fewer hand-offs. Fewer heads needed to keep it running.

Problem

"QuickBooks can't track funding sources, authorizers, or split invoicing."

Solution

Built for your industry from day one. Funding-source-aware invoicing, authorizer relationships, ADP/MoD/ODSP workflows — all native.

Problem

"Months between delivery and getting paid — cash flow is a disaster."

Solution

One-click ADP TXT export, biweekly posting schedule with Wednesday 6 PM deadlines, and dashboard countdown so invoices hit the funder's next cycle.

Problem

"Tech delivered last week. Still no signed POD — we can't bill ADP."

Solution

Delivery tasks require digital POD capture. Proof of Delivery and Proof of Pickup reports attach to the case before Ready to Bill unlocks.

Everything You Need. Nothing You Don't.

A single platform covering every funding program, every stakeholder, every step — from first call to final audit.

ADP Device Codes

500+ ADP Device Codes

Complete Mobility Manual codes built in. No manual lookups, no miscoding.

Auto Split Invoicing

Auto Split Invoicing

75%/25% or 100%/0% across ADP, ODSP, WSIB, MoD — calculated automatically.

Billing Exports

One-Click Billing Exports

ADP TXT files, MoD invoices, WSIB packages — all formatted and ready to submit.

ADP Posting Schedule

ADP Posting Schedule & Countdown

Biweekly posting cycle with Wednesday 6 PM deadlines, delivery and billing reminders, and a live dashboard countdown.

Status Notifications

Status-Change Email Alerts

Every move in the pipeline emails the right people — client, OT, rep, admin. Zero blind spots.

Two-Stage Verification

Two-Stage Verification

Pre-submission quality check + Device Approval verification on the way back. Errors caught early.

Authorizer Portal

Authorizer & Sales Portal

OTs and sales reps log in to upload docs, complete assessments, and send Page 11 for remote e-sign — mobile-ready.

Assessment Forms

Digital Assessment Forms

Capture wheelchair specs, measurements, accessibility needs, and digital signatures — directly from the client's home.

Audit Trail

Audit-Ready in One Click

Every document, signature, delivery photo, approval, and invoice attached to the case. Pull a full audit package instantly.

Kanban Dashboard

Visual Kanban & Claims Dashboard

Full pipeline at a glance across ADP, ODSP, MoD, WSIB, and more — configurable dashboard panels with live case queues.

Client Profile

Unified Client Profile

Every interaction, quote, device, and funding source on one client record. Complete history, zero digging.

Guided Wizards

Guided Wizards

Schedule Assessment, Ready for Submission, Ready to Bill, Case Close — every step walked through. The software knows the rules.

AI Agent

AI Assistant (Built-In)

Ask natural questions across your data: "Which MoD cases are awaiting PCA?" "How many ADP claims are ready to bill this week?"

Phone Integration

RingCentral Phone Integration

Click-to-call clients and authorizers, log calls to the case, capture voicemails — never lose a conversation again.

Professional Reports

Professional PDF Reports

Branded quotations and invoices for ADP, MoD, ODSP, WSIB and clients — plus POD, grab-bar waiver, and accessibility contracts.

Technician Delivery POD

Technician Delivery & Digital POD

Assign techs, require digital proof of delivery or pickup, and lock billing until signed POD is on the case.

Service Booking

Service Booking & Repair Rates

Book in-shop or on-site service from a guided wizard — labour rates, technician assignment, and auto-created repair sale orders.

Rental Inspection

Rental Pickup Inspections

Condition grades, notes, and photo evidence on rental return — gated so damaged equipment doesn't slip through unnoticed.

Document Locks

Document Locks & Replacement Trail

Applications, approvals, and POD lock after key milestones. Replaced files stay in chatter — full forensic history for audits.

XML Import

ADP XML Import & Submission History

Parse ADP application XML into structured fields, track every submission and resubmission, and keep the trail on the case.

10+
Funding Sources Supported
500+
ADP Device Codes Built-In
Biweekly
ADP Posting Cycle & Deadlines
1-Click
Billing Exports & Audit Packages

Built for Multi-Funding Mobility Businesses

If you work with more than one funding program, this replaces everything you're doing manually today.

ADP, ODSP & WSIB Authorized Vendors

Supply mobility equipment across Ontario's funded programs? This module replaces your entire claims workflow — every program, one system.

March of Dimes & MD Canada Partners

MoD home modifications, Muscular Dystrophy equipment — dedicated workflows with drawings, PCA documents, funding approvals, and branded invoicing.

Accessibility & Home Mod Contractors

Bathroom conversions, ramps, stair lifts, ceiling lifts — full project lifecycle with signed contracts, drawings, photos, and MoD/private billing.

Mobility Equipment Suppliers

Wheelchairs, scooters, seating, positioning, transfer aids — every product category, every funding source, one inventory and one billing flow.

OT-Led Clinics & Assessment Teams

Coordinate assessments, manage OT authorizer relationships, capture Page 11/12 signatures, and track client cases from first visit to final delivery.

Insurance & IFHP Claim Processors

Blue Cross, Manulife, Sun Life, Green Shield, IFHP — flexible authorizer workflows and per-funder document packaging keep every claim organized and paid.

Get Fusion Claims

Contact for Pricing Custom quote based on your needs
Get a Quote Request Demo

Technical Details

19.0
19.0.9.13.8
OPL-1
Nexa Systems Inc.
Sales/Healthcare
base sale sale_management account sales_team stock calendar ai

Ready to Run Your Entire Claims Business on One Platform?

See every funding source, every client, every deadline — in one place. Book a free demo and we'll walk through a case from assessment to billing in under 30 minutes.

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