The Problem We Solve

If your business still relies on faxing, you know these pain points -- they waste hours every week and risk compliance

Manual Faxing

Print, Walk, Dial, Wait, Hope

Every outbound fax means printing the document, walking to the machine, manually dialling the number, waiting for the transmission, and hoping it goes through. Multiply that by dozens of faxes a day.

No Confirmation

No Delivery Confirmation in Odoo

Did the fax go through? Was it received? You have no idea unless you walk back to the machine and check the tiny printed log. There is zero visibility inside your ERP.

Received Faxes

Received Faxes Pile Up on the Machine

Incoming faxes sit in the tray until someone notices them. They get lost, misfiled, or attached to the wrong client. Nobody knows what came in until it is too late.

No Quotation Fax

Can't Fax a Quotation from a Sale Order

Your client's funder or insurer requires a faxed quotation. You have to export the PDF, print it, and fax it manually. There is no "Send Fax" button anywhere in Odoo.

Compliance Risk

Compliance & Audit Gaps

Healthcare and legal regulations demand proof of transmission. A paper fax log is not auditable. You cannot prove what was sent, when, or to whom without digging through a physical machine.

Hardware Dependency

Tied to Aging Hardware & Phone Lines

Physical fax machines break, toner runs out, phone lines drop. Your business depends on a piece of 1980s technology sitting in the corner. One failure and nothing goes out.

Your Problem. Our Feature. One Line Each.

No vague promises. Every real-world faxing headache, matched to a specific thing Fusion Faxes does today.

Problem

"I have to print the quotation, walk to the fax machine, and manually dial the number every single time."

Solution

One-click "Send Fax" button on Sale Orders and Invoices. PDF is generated and sent via RingCentral instantly.

Problem

"I never know if the fax actually went through until someone calls to say they didn't get it."

Solution

Real-time delivery status tracking: queued, sent, delivered, or failed -- visible right on the record.

Problem

"Incoming faxes sit in the tray for hours. Nobody knows they arrived until someone checks the machine."

Solution

Received faxes are automatically pulled into Odoo, matched to contacts by fax number, and stored as PDF attachments.

Problem

"Our fax machine broke and we couldn't send anything for two days. We lost a deadline."

Solution

No hardware dependency. Faxes go through RingCentral's cloud infrastructure -- no machine, no toner, no phone line.

Problem

"We can't prove when a fax was sent during an audit. The paper log is unreliable."

Solution

Every fax is logged with timestamp, recipient, status, and the PDF attachment -- a complete, auditable digital trail.

Problem

"The funder requires a faxed quotation but there's no way to do it from the sale order."

Solution

Fax any sale order or invoice PDF directly from the record. The contact's fax number is pre-filled automatically.

Problem

"Received faxes get misfiled or attached to the wrong client. We waste time sorting paper."

Solution

Incoming faxes are auto-matched to the correct contact by fax number. No manual sorting required.

Problem

"Staff spend 30 minutes a day just dealing with the fax machine. It's a complete waste of time."

Solution

Eliminate the physical fax workflow entirely. Send and receive from your desk in seconds, not minutes.

How It Works

From clicking "Send Fax" to confirmed delivery -- the entire process happens inside Odoo

Send from Sale Order

1. Open a Sale Order or Invoice

Navigate to any confirmed sale order or posted invoice. The "Send Fax" button appears alongside the standard Print and Send actions.

Click Send Fax

2. Click Send Fax

The contact's fax number is pre-filled from the partner record. Confirm the number, add a cover page note if needed, and hit send. The PDF is generated automatically.

RingCentral API

3. Transmitted via RingCentral

The fax is sent through RingCentral's cloud fax API. No phone line, no fax machine, no toner. Enterprise-grade delivery with automatic retry on failure.

Delivery Tracking

4. Track Delivery Status

Every fax shows real-time status: queued, sending, delivered, or failed. The status is visible directly on the sale order or invoice -- no guessing, no walking to the machine.

Receive Faxes

5. Receive Faxes Automatically

Incoming faxes from RingCentral are pulled into Odoo automatically. If a matching fax number exists on a contact, the fax is attached to that partner record.

Audit Log

6. Full Fax Log & Audit Trail

Every sent and received fax is logged with timestamp, recipient, sender, delivery status, and the PDF attachment. Filter, search, and export your complete fax history.

Everything You Need. Nothing You Don't.

Cloud faxing built natively into Odoo -- send, receive, track, and audit without leaving your ERP.

Fax from Sale Orders

Fax from Sale Orders

One-click fax of any confirmed quotation or sale order PDF directly to the contact's fax number.

Fax from Invoices

Fax from Invoices

Send invoices and credit notes via fax with a single click. Perfect for funders and insurers that require faxed billing.

Fax from Contacts

Fax from Contacts

Send any attachment from a contact record via fax. Upload a document and fax it without leaving the partner form.

RingCentral Integration

RingCentral API Integration

Secure OAuth2 connection to RingCentral. No middleware, no third-party connectors -- direct API communication.

Delivery Tracking

Real-Time Status Tracking

Queued, sending, delivered, or failed -- every fax shows its current status directly on the source record.

Received Fax Management

Received Fax Management

Incoming faxes auto-imported from RingCentral, matched to contacts by fax number, and stored as searchable PDF attachments.

Fax Log

Complete Fax Log

Searchable log of every sent and received fax with timestamps, statuses, recipients, and attached PDFs. Filter by date, contact, or status.

Audit Trail

Audit-Ready Records

Every transmission logged with full metadata. Prove exactly what was sent, when, and to whom -- ready for any compliance audit.

1-Click
Fax from Any Sale Order or Invoice
0
Physical Fax Machines Required
100%
Digital Audit Trail
Real-Time
Delivery Status Tracking

Built for Industries That Still Require Faxing

If your clients, funders, or regulators demand faxed documents, this module eliminates the manual process entirely.

Healthcare & Medical Equipment Suppliers

Fax quotations to ADP, ODSP, insurance companies, and hospitals. Receive faxed approvals and authorizations directly into Odoo -- no paper tray.

Legal Firms & Notaries

Courts, government offices, and opposing counsel still require faxed filings. Send legal documents with proof of delivery from any sale order or invoice.

Insurance Brokers & Adjusters

Fax claims, policy documents, and invoices to carriers that mandate fax submission. Track every transmission for compliance.

Pharmacies & Clinics

Receive prescriptions, send billing documents, and communicate with insurance providers -- all via fax, all inside Odoo.

Government Contractors & Vendors

Many government agencies still require faxed invoices and purchase orders. Meet their requirements without maintaining dedicated fax hardware.

Any Business with a Fax Machine They Wish They Could Unplug

If you are keeping a fax machine around because a handful of contacts still require it, this module lets you finally retire it.

Ready to Retire Your Fax Machine?

Send and receive faxes from Odoo in seconds -- no hardware, no phone lines, no wasted time. Book a free demo and we'll show you the entire workflow in under 15 minutes.