If your business still relies on faxing, you know these pain points -- they waste hours every week and risk compliance
Every outbound fax means printing the document, walking to the machine, manually dialling the number, waiting for the transmission, and hoping it goes through. Multiply that by dozens of faxes a day.
Did the fax go through? Was it received? You have no idea unless you walk back to the machine and check the tiny printed log. There is zero visibility inside your ERP.
Incoming faxes sit in the tray until someone notices them. They get lost, misfiled, or attached to the wrong client. Nobody knows what came in until it is too late.
Your client's funder or insurer requires a faxed quotation. You have to export the PDF, print it, and fax it manually. There is no "Send Fax" button anywhere in Odoo.
Healthcare and legal regulations demand proof of transmission. A paper fax log is not auditable. You cannot prove what was sent, when, or to whom without digging through a physical machine.
Physical fax machines break, toner runs out, phone lines drop. Your business depends on a piece of 1980s technology sitting in the corner. One failure and nothing goes out.
No vague promises. Every real-world faxing headache, matched to a specific thing Fusion Faxes does today.
"I have to print the quotation, walk to the fax machine, and manually dial the number every single time."
One-click "Send Fax" button on Sale Orders and Invoices. PDF is generated and sent via RingCentral instantly.
"I never know if the fax actually went through until someone calls to say they didn't get it."
Real-time delivery status tracking: queued, sent, delivered, or failed -- visible right on the record.
"Incoming faxes sit in the tray for hours. Nobody knows they arrived until someone checks the machine."
Received faxes are automatically pulled into Odoo, matched to contacts by fax number, and stored as PDF attachments.
"Our fax machine broke and we couldn't send anything for two days. We lost a deadline."
No hardware dependency. Faxes go through RingCentral's cloud infrastructure -- no machine, no toner, no phone line.
"We can't prove when a fax was sent during an audit. The paper log is unreliable."
Every fax is logged with timestamp, recipient, status, and the PDF attachment -- a complete, auditable digital trail.
"The funder requires a faxed quotation but there's no way to do it from the sale order."
Fax any sale order or invoice PDF directly from the record. The contact's fax number is pre-filled automatically.
"Received faxes get misfiled or attached to the wrong client. We waste time sorting paper."
Incoming faxes are auto-matched to the correct contact by fax number. No manual sorting required.
"Staff spend 30 minutes a day just dealing with the fax machine. It's a complete waste of time."
Eliminate the physical fax workflow entirely. Send and receive from your desk in seconds, not minutes.
From clicking "Send Fax" to confirmed delivery -- the entire process happens inside Odoo
Navigate to any confirmed sale order or posted invoice. The "Send Fax" button appears alongside the standard Print and Send actions.
The contact's fax number is pre-filled from the partner record. Confirm the number, add a cover page note if needed, and hit send. The PDF is generated automatically.
The fax is sent through RingCentral's cloud fax API. No phone line, no fax machine, no toner. Enterprise-grade delivery with automatic retry on failure.
Every fax shows real-time status: queued, sending, delivered, or failed. The status is visible directly on the sale order or invoice -- no guessing, no walking to the machine.
Incoming faxes from RingCentral are pulled into Odoo automatically. If a matching fax number exists on a contact, the fax is attached to that partner record.
Every sent and received fax is logged with timestamp, recipient, sender, delivery status, and the PDF attachment. Filter, search, and export your complete fax history.
Cloud faxing built natively into Odoo -- send, receive, track, and audit without leaving your ERP.
One-click fax of any confirmed quotation or sale order PDF directly to the contact's fax number.
Send invoices and credit notes via fax with a single click. Perfect for funders and insurers that require faxed billing.
Send any attachment from a contact record via fax. Upload a document and fax it without leaving the partner form.
Secure OAuth2 connection to RingCentral. No middleware, no third-party connectors -- direct API communication.
Queued, sending, delivered, or failed -- every fax shows its current status directly on the source record.
Incoming faxes auto-imported from RingCentral, matched to contacts by fax number, and stored as searchable PDF attachments.
Searchable log of every sent and received fax with timestamps, statuses, recipients, and attached PDFs. Filter by date, contact, or status.
Every transmission logged with full metadata. Prove exactly what was sent, when, and to whom -- ready for any compliance audit.
If your clients, funders, or regulators demand faxed documents, this module eliminates the manual process entirely.
Fax quotations to ADP, ODSP, insurance companies, and hospitals. Receive faxed approvals and authorizations directly into Odoo -- no paper tray.
Courts, government offices, and opposing counsel still require faxed filings. Send legal documents with proof of delivery from any sale order or invoice.
Fax claims, policy documents, and invoices to carriers that mandate fax submission. Track every transmission for compliance.
Receive prescriptions, send billing documents, and communicate with insurance providers -- all via fax, all inside Odoo.
Many government agencies still require faxed invoices and purchase orders. Meet their requirements without maintaining dedicated fax hardware.
If you are keeping a fax machine around because a handful of contacts still require it, this module lets you finally retire it.
Send and receive faxes from Odoo in seconds -- no hardware, no phone lines, no wasted time. Book a free demo and we'll show you the entire workflow in under 15 minutes.