Sign In Get Quote
Home / Modules / Phone - RingCentral

RingCentral Meets Odoo. Calls Just Work.

Your team already uses RingCentral. Your business runs on Odoo. But the two don't talk to each other. Phone - RingCentral bridges that gap -- make calls, receive calls, match contacts, and log everything directly inside Odoo Phone. No tab-switching. No manual call logs. No missed context.

Click-to-call from any Odoo record
Incoming call pop-ups with contact matching
Automatic call logging on every conversation
Get a Demo See How It Works
1
RingCentral Connected
2
Incoming Call Detected
3
Contact Matched
4
Call Answered in Odoo
5
Call Logged Automatically
6
History on Partner Record

The Problem We Solve

Odoo's Phone module is powerful -- but without a RingCentral provider, your team is stuck between two disconnected systems

No Native Support

No Native RingCentral Support

Odoo Phone supports a handful of VoIP providers out of the box. RingCentral -- one of the most popular business phone systems in North America -- isn't one of them. You're locked out.

Tab Switching

Constant Tab-Switching

Your team takes calls in the RingCentral app, then manually flips to Odoo to look up the customer, find their order, and log what happened. Every call means context-switching and wasted time.

Manual Call Logs

Manual Call Logging

If someone remembers to log the call at all, it's a copy-paste job -- wrong times, missing details, forgotten follow-ups. Most calls never get logged.

No Contact Matching

No Contact Matching

When the phone rings, your team has no idea who's calling until they answer and ask. No pop-up, no partner record, no order history. Just a phone number.

Disconnected History

Disconnected Call History

Call records live in RingCentral. Customer records live in Odoo. The two never meet. When a dispute arises, nobody can prove what was said or when.

Click-to-Call Missing

No Click-to-Call from Odoo

Without a RingCentral provider, the phone number fields in Odoo are just text. Your team copies numbers, pastes them into RingCentral, and dials manually. Every. Single. Time.

Your Problem. Our Feature. One Line Each.

No vague promises. Every real-world headache, matched to a specific thing Phone - RingCentral does today.

Problem

"We use RingCentral but Odoo doesn't support it as a VoIP provider."

Solution

Phone - RingCentral registers as a native VoIP provider inside Odoo Phone. Install, configure, done.

Problem

"Every call means switching between the RingCentral app and Odoo."

Solution

Make and receive calls directly from the Odoo Phone widget. One screen, zero context-switching.

Problem

"Nobody logs calls. When they do, the details are wrong or incomplete."

Solution

Every call is logged automatically -- duration, timestamp, direction, and matched contact. No human effort required.

Problem

"When a customer calls, we don't know who it is until we answer and ask."

Solution

Incoming calls trigger instant contact matching. The caller's name, company, and recent activity pop up before you pick up.

Problem

"Call history lives in RingCentral, customer data lives in Odoo -- they never connect."

Solution

Call logs are linked directly to partner records in Odoo. Complete communication history on every contact card.

Problem

"Our reps copy phone numbers from Odoo and paste them into the dialer."

Solution

Click any phone number in Odoo and the call starts instantly through RingCentral. One click, no copy-paste.

Problem

"We tried generic SIP but the call quality and reliability were terrible."

Solution

Uses RingCentral's own infrastructure and API. Enterprise-grade call quality backed by RingCentral's network.

Problem

"Management can't see how many calls the team makes or who's calling the most."

Solution

All call activity is inside Odoo. Filter, group, and report on call volume by user, partner, date, or duration.

How It Works

Phone - RingCentral plugs into Odoo's native Phone framework. Your team gets a seamless calling experience without leaving Odoo.

Configure Provider

1. Connect Your RingCentral Account

Enter your RingCentral API credentials in Odoo settings. The module authenticates with RingCentral and registers as a VoIP provider inside Odoo Phone.

Make Calls

2. Make Calls from Odoo

Click any phone number on a contact, lead, sale order, or invoice. The call routes through RingCentral and the Odoo Phone widget manages the session.

Receive Calls

3. Receive Calls in Odoo

Incoming calls trigger a pop-up with the caller's matched contact record. Answer, view their history, and take notes -- all without leaving your current screen.

Auto Logging

4. Everything Logged Automatically

When the call ends, Odoo creates a call log entry linked to the matched partner. Duration, direction, timestamp, and user -- all captured without lifting a finger.

Key Features

Everything you need to run RingCentral through Odoo Phone -- nothing you don't.

Click-to-Call

Click-to-Call

Click any phone number in Odoo -- contacts, leads, invoices, sale orders -- and call instantly through RingCentral.

Incoming Calls

Incoming Call Pop-Up

When a call comes in, Odoo shows the caller's name, company, and record. Know who's calling before you answer.

Contact Matching

Automatic Contact Matching

Incoming phone numbers are matched against partners, leads, and contacts in real time. No manual lookup needed.

Call Logging

Automatic Call Logging

Every call -- inbound and outbound -- is logged with duration, timestamp, direction, and the matched contact record.

Call History

Partner Call History

View the complete call history for any partner directly on their record. Every conversation, one timeline.

Native Integration

Native Odoo Phone Provider

Registers as a first-class VoIP provider inside Odoo Phone. Uses the built-in phone widget -- no separate app needed.

Secure Connection

Secure API Connection

Connects to RingCentral via their official API with OAuth authentication. Your credentials and calls are encrypted end-to-end.

Call Reports

Call Activity Reports

Filter and group call logs by user, partner, date range, or duration. Management visibility into team phone activity.

1-Click
Call from Any Odoo Record
100%
Calls Logged Automatically
0 sec
Contact Matching on Incoming Calls
Native
Odoo Phone Integration

Built for Teams That Already Use RingCentral

If your business runs on RingCentral and Odoo, this module connects them so your phone system and your ERP finally speak the same language.

Sales Teams

Click-to-call leads and customers from CRM, sale orders, and invoices. Every call logged to the deal. No more forgotten follow-ups or untracked conversations.

Customer Support Teams

Incoming calls instantly show the customer's name, open tickets, and recent orders. Your agents have full context before they say hello.

Account Management

Track every phone conversation with key accounts. Complete call history on the partner record means nothing falls through the cracks during handoffs.

Operations & Dispatch

Call drivers, vendors, and warehouse staff directly from Odoo. Log every coordination call automatically so there's a clear trail when questions arise.

Healthcare & Professional Services

Call patients, clients, or referral sources from their Odoo profile. Automatic logging creates an auditable communication record for compliance.

Any Odoo + RingCentral Business

If you have a RingCentral account and an Odoo instance, this module gives you the VoIP integration that should have existed from day one.

Get Phone - RingCentral

Contact for Pricing Custom quote based on your needs
Get a Quote Request Demo

Technical Details

19.0
19.0.1.0.0
OPL-1
Nexa Systems Inc.
Productivity/Phone
voip

Ready to Make RingCentral Work Inside Odoo?

Stop switching between apps. Click-to-call, receive calls, match contacts, and log everything -- all from Odoo Phone. Book a demo and see it in action.

Get a Demo Browse All Modules