Sales · Estimator · 6 minutes

Managing Quotations

Quotation list view — filter by status (Draft, Sent, Opened, Order Received), follow up on stale quotes, convert a confirmed quote to a sales order.

Before you start

  • You've created at least one quote (see Creating a Quote)

What this list is for

The Quotations view is the estimator's pipeline. Everything in state draft or sent lives here; once a quote is confirmed it graduates to Sale Orders and disappears from this view.

Menu: Plating → Sales → Quotations.

Quotations list with status badges

Daily routine

  1. Filter to "Open" (default). Hides confirmed and cancelled.
  2. Sort by Follow-Up Date ascending — oldest-first highlights the quotes that need a call today.
  3. Scan the Email Status column:
    • Sent = waiting for the customer to open it.
    • Opened = they've seen it; good signal to follow up.
    • Expired = past the validity date; decide extend or let lapse.
  4. Open each overdue quote (click the row) and either:
    • Send a follow-up via the chatter.
    • Update the quote if pricing needs to change and Send again.
    • Cancel if the customer walked away.

Bulk actions

Tick the checkbox next to multiple quotes to use the Action dropdown for:

  • Batch Send (good for re-sending a price increase notice).
  • Batch Archive.
  • Export to CSV for pipeline reporting.

Converting to an order

Once the customer accepts:

  1. Open the quote.
  2. Click Confirm at the top of the form.
  3. A Sale Order is created. The quote moves out of this list.
  4. Attach the customer's PO document on the new Sale Order.
  5. Manufacturing Orders auto-generate from the quote's lines.

Follow-up rhythm

For Sent + no response, recommended cadence:

  • Day 3 — polite check-in email.
  • Day 7 — phone call.
  • Day 14 — last-chance email referencing expiry.
  • Day 21 — cancel or ask customer to confirm re-quote is needed.

The Follow-Up column lets you set a date + assign to yourself; you'll see the activity in your own Odoo inbox on that date.

Common filters worth saving

  • My Drafts — quotes I created still in draft.
  • Stale (no reply 7+ days) — Sent status, created > 7 days ago.
  • Expiring This Week — validity date within 7 days.
  • By Customer — group-by to see which accounts have hanging quotes.