Compliance · Compliance officer · 5 minutes

Spill Incident Reporting

Emergency logging when a spill happens — notification trail, clean-up record, root-cause investigation.

When to use this

Any uncontained release of chemistry — tank overflow, broken line, pump failure, spill during transfer. Regulators require documentation within hours, not days.

Menu: Plating → Compliance → Spill Register.

Spill Register

Box ① + New — this is an emergency workflow, speed matters. Box ② column header. Box ③ open an incident.

Initial entry (minutes after incident)

Click + New. Fill the minimum:

Field Fill now
Reference Auto
Incident Date/Time When it happened (not when you logged it)
Location Where on site
Chemistry What spilled
Estimated Volume Best guess; refine later
Containment Status Contained / Partially Contained / Uncontained
Reached Drain/Sewer? Yes / No / Possibly
Personnel Exposed? Yes / No

Save immediately. System auto-notifies:

  • Compliance Officer.
  • Safety Officer (if personnel exposed).
  • Plant Manager.

Notification cascade

If spill reached the drain/sewer: 24-hour regulator notification is usually required. System reminds you but does not make the call for you — pick up the phone.

If spill involved personnel exposure: WSIB notification may be required. System reminds based on severity picklist.

Clean-up record

Tab: Clean-up Actions.

Log:

  • Response actions (absorbent, neutralization, vacuum, etc.).
  • Personnel involved.
  • Clean-up duration.
  • Materials used (reference SDS).
  • Final disposal (waste manifest number if applicable).
  • Photos before / during / after.

Root-cause investigation

Tab: Root Cause (mirrors NCR/CAPA structure):

  • 5 whys / fishbone.
  • Equipment contributing (tank, pump, sensor, human error).
  • SOP compliance (was it followed?).
  • Preventive action plan.

A CAPA typically opens from the root-cause section.

Regulatory report

When ready (usually within 5-10 business days):

  1. Click Generate Incident Report.
  2. PDF includes all tabs.
  3. Sign off (Compliance + Safety).
  4. Submit to regulator.
  5. Attach regulator acknowledgement when received.

What can go wrong

Incident not logged in time

Regulators track the difference between incident time and regulator notification time. Delays = fines. Log first, investigate second.

Volume estimate wildly off

Later refine — replace estimate with actual (measured from treatment). Original estimate remains in audit log.

No photos

Audit finding. Every spill needs visual evidence. Keep a phone at the spill kit.